Qwest and the one day rule.

Fun hour here folks. I tried to call the company making the welcome mats for the high school and found out my cell phone (and only phone) had been shut off. I was automatically forwarded to their collection department. Now, a few months ago I had renewed with a 2 year contract and was given $150 credit. This month was the first time in a few months that I actually owed something, on the 12th I was notified that I owed $20. I get paid once a month, so I was just going to pay it at the end of the month, like I always have. Not so much this time. Seems that over the months that I've had the credit Qwest found out that since cell phones are luxuries, they are allowed to shut off your service for being one (1) {uno} [a single] day late. And even if it's for a mere $20. I explained all this to the service rep, trying to remain calm since it really wasn't his fault. He was sympathetic, to the point of transferring me to the accounts department so I could have my due date changed to after the 1st. After being on hold for about 5 or 6 minutes I lost the connection and was basically hung up on. So I called back. Got another guy and told him my whole story again, adding in the fact that I've had the same phone number for 15 years and been paying on it faithfully for that long and that I thought it was absurd they would shut off my phone for being one day late. He was sympathetic too, got my phone back on without having to pay the $20 right now (I told him I wouldn't have the money until I got paid at the end of the month). The only problem is that now I have to go down to the Qwest store tomorrow and get them to change my due date to the 3rd, because if I don't I will have to either go through this every month or start paying my bill 26 days in advance. I tell ya, I love big corporations.